Initially, we'll gather all the necessary information about your situation to confirm your eligibility for the financial assistance you need. Once we confirm your eligibility, you'll be responsible for our fee, as we can then provide a personalised recommendation based on your circumstances. We have a 2 part fee structure in place, where you are required to pay an initial non refundable fee of £600 which will be deemed towards our administrative cost.

Our fee covers our administrative work involved in processing and packaging your application, liaising with the finance provider, or communicating with other 3rd parties you authorise us to engage with (e.g., estate agent, accountant, insurance broker, vendor, and solicitor). We strive to support you through the entire process, up to the point of completion. However, please note that we cannot guarantee success, and no refund will be provided if you, the seller, or the bank decides to withdraw from the case for any reason. Once you have been accepted and provided with an offer letter the £600 initial payment will be deducted from the remainder agreed fee. Our fee will vary between £600 as a minimum to 1% (one percent) of the net landed loan based on individual circumstances and case by case complexity.

The exact fee will be determined by the nature and complexity of your case and we will confirm this in writing specifying the exact fee before we start working on your file, this ensures transparency.

If anyone has any vulnerable needs or disabilities, please ensure you make your case handler aware to ensure all needs and requirements are met. We conduct a thorough assessment/fact find of your circumstances to ensure your eligibility for the required financial assistance. Once eligibility is confirmed, you will be responsible for paying our remainder fee.

What do we mean by "assessment/fact find"? - Conducting a detailed consultation to complete a confidential fact-find and gather all necessary information for making a recommendation. Engaging with you to confirm our ability to assist and conducting research/checks to identify suitable products and provider criteria. Collecting all required documentation from you and ensuring consistency to prevent delays. Presenting our findings and offering advice. Providing a Financial Information Statement detailing costs and monthly payments.